Quality Management

Quality is our first priority

The highest priority for any kind of operation in all divisions is a challenging and customer oriented problem solving in a reliable quality. To reach a consensus with our customers is the basic requirement for building and maintaining a long term, trustful commercial partnership.

Certification:
Certification according to DIN EN ISO 9001 offers additional safety for customers and end users.

MITRAS Material's management system regulates the organisational procedures, competences, processes and necessary means. This tool helps to translate our business strategy into our every day work and to reach our goals. It is surveyed regularly by audits and is adapted to new requirements, if necessary.

Thermoforming

Quality goals (company related):

  • Continuous improvement of acceptance on the market
  • Granting the company's future
  • Continuous improvement of net product
Instrument of Measure

Quality goals (product related):

  • Increase of reliability
  • Satisfaction of environmental regulations
  • Deliveries in perfect conditions
Mechanical Test

Quality goals (customer related):

  • Increase of customer satisfaction
  • Short and fast communication ways

Quality goals (generally):

  • Reduction of non net product related processes
  • Encourage self-responsibility of each employee

 

For us consent with the customer is the basis for the creation and fostering of a long term commercial relationship.

Picture shows part of the MITRAS team During the hand-over of the DIN EN ISO 9001 certification by the auditor.